Draft notice, pending legal review

Draft of 7 October 2026

Where your enquiry goes, and who reads it.

This notice covers the Start a build form on this site: what it asks for, why, who handles it on the way to us, and how to ask us to see, correct or delete what you sent.

One Cape Town company is responsible for your details.

NORION (Pty) Ltd decides what happens to the details you send through the form. Every question about them comes to one address, where a person reads it.

Responsible party
NORION (Pty) Ltd
Registration
K2026306401
Based in
Cape Town, South Africa
Questions to
info@norion.co.za

Your name and email. The rest is up to you.

The form asks six questions, and only two need an answer. The server adds the time your enquiry arrived and trims each answer to a set length. What our host records about each visit, such as your IP address, is to be confirmed.

The six questions

Two required

  1. Name

    So we know who to write back to, and how to greet you.

    RequiredKept to 120 characters
  2. Company

    The business the enquiry is about, if you want to tell us.

    OptionalKept to 160 characters
  3. Email

    Where we send our reply, and how we find your enquiry again later.

    RequiredKept to 160 characters
  4. Phone

    So we can phone you about the call, if you prefer that to email.

    OptionalKept to 60 characters
  5. What the business runs on now

    The systems you use today, such as WhatsApp groups or an accounting package.

    OptionalKept to 160 characters
  6. What you want taken off people

    The job you want handled, in your own words, cut off after 900 characters.

    OptionalKept to 900 characters

What the site does on its own

  1. The time it arrived

    The server adds it as the enquiry lands, so enquiries can be read in order.

    Added by the site
  2. A hidden spam field

    A box people never see, so an enquiry that fills it in is dropped before the log.

    Never shown

Server log

One line per enquiry

Written

[lead]

  • nameYour name
  • companyYour business
  • emailyou@yourbusiness.co.za
  • phoneYour number
  • runsWhat you run on now
  • messageThe job, in your words
  • at2026-10-07T09:14:22Z
Each answer trimmed to its lengthNothing else in this line

If the hidden spam field is filled in, the enquiry is dropped and nothing is written to the log.

Illustrative screen. Not client data. The placeholders stand in for your answers.

We use your details to answer your enquiry.

What you send goes into the three steps that follow every enquiry: a call, a written note, and a quoted scope or an honest reason not to bother.

Used for

After you press Start a build

  1. 01

    A call, thirty minutes, no deck.

    We use your name and your email, or your phone if you gave it, to set up the call. The booking calendar opens with your name, email and message filled in.
  2. 02

    A written note on what we would build.

    What you told us about your systems and the job you want handled shapes the note.
  3. 03

    A quoted scope, or an honest reason not to bother.

    It comes back to you at the email address you gave us on the form.

What the form does not do

As the site is built today

  • The form does not Add you to a mailing list

    Nothing on the form signs you up, and we write to you only about your enquiry.

  • The form does not Track you or show you ads

    This site sets no cookies of its own and loads no advertising or tracking tools. The booking calendar, run by Calendly, opens only after you send the form, and asks before it sets its own cookies.

  • The form does not Pass it to an AI model

    The form hands your enquiry to no AI agent and no AI model on its way to us.

Your enquiry is kept in four places.

Once you press Start a build, a copy sits in the first three of these places, and in the fourth if you book the call. We have not set how long each one keeps it yet, so this part stays marked to be confirmed until we do.

  1. The server log

    Kept by our host

    Written first
    To be confirmed

    Kept until: to be confirmed

  2. The email service

    Resend

    Sent on
    To be confirmed

    Kept until: to be confirmed

  3. Our inbox

    info@norion.co.za

    Arrives
    To be confirmed

    Kept until: to be confirmed

  4. The booking calendar

    Calendly

    If you book
    To be confirmed

    Kept until: to be confirmed

At any time

You can ask us to delete your enquiry at any time. See your rights.

If we go on to work together

What we keep after that, and for how long, is to be confirmed as well.

The route your enquiry takes to our inbox.

Three services hold your enquiry on its way to us: the company that hosts this site, which runs the form and keeps its server log; Resend, which emails it on; and the provider behind our inbox. No other service, tool or AI model touches it on the way. If you then book the call, Calendly runs the booking calendar.

  1. You

    The form

    You fill it in on this site and press Start a build.

  2. Our host

    The server

    Runs the form and writes every enquiry to the server log first.

    Host name to be confirmed
  3. Email service

    Resend

    Sends each enquiry on to our inbox by email, straight after the log.

    Set-up to be confirmed
  4. NORION

    Our inbox

    It lands in the NORION inbox, where a person reads it.

    Email provider to be confirmedinfo@norion.co.za

Where they keep it

Where each service stores your enquiry, and on what terms, is to be confirmed.

If you book the call

After you send the form, the booking calendar opens on this page. Calendly runs it and receives your name, your email, your message and the time you pick, and it sends the invite and the reminders.

If you email instead

Write to info@norion.co.za and your email skips the form, landing in the same inbox. If the form cannot send your enquiry on, it opens your own email app with it written out, or lets you copy it; sent from there, it goes through your own email provider to the same inbox.

Ask to see, correct or delete what we hold.

South Africa's Protection of Personal Information Act gives you these rights over what you sent us. To use one, email us from the address you used on the form, so we can find your enquiry.

What you can ask

Pick one

The Information Regulator is the body in South Africa that takes complaints about how personal information is handled: inforegulator.org.za.

New message

Written for you
Fromyou@yourbusiness.co.zathe one you used
Toinfo@norion.co.za
SubjectPrivacy request: a copy of what you hold

Hi,

I sent an enquiry through the form on your website, from this email address. Please send me a copy of everything you hold from it, and tell me where it is kept.

Thanks,
Your name

Email usOpens your email app, already written
Illustrative screen. Not client data. The blanks are yours to fill in.

The Information Regulator is the body in South Africa that takes complaints about how personal information is handled: inforegulator.org.za.

Bring us the job nobody has time for.

A call, thirty minutes, no deck. Then a written note on what we would build first, and a quoted scope, or an honest reason not to bother.