We map the whole business, then connect what you keep.

Before we connect anything, we walk the operation and map how it runs. What works stays and connects to the Foundation. Work kept on paper, in spreadsheets and group chats is rebuilt inside it, so the office stops retyping what the floor already wrote down.
Fine lavender and pink lines running out from one white hub, the Foundation, to a ring of white tiles: the systems a business already runs, such as the staff clock, the accounting package, WhatsApp and spreadsheets, all joined to the Foundation

How we decide what stays and what is rebuilt.

People retype in the gaps between systems, so we map every part of the work on site first. A system that already does its job, and that other people rely on, stays and connects to the Foundation. Work redone by hand each week, or kept in one person's head, is rebuilt inside it.

What we map on site

  1. Jobs

    Who books each job, and where the job card actually lives.

  2. Stock

    What gets counted, where the count is kept, and who hears when a line runs low.

  3. People and hours

    How hours are written down on the floor, then typed again before payroll.

  4. Customers

    Where enquiries arrive and where each customer's history is kept.

  5. Money

    How a quote turns into an invoice, and how each payment is matched to it.

  6. Documents and approvals

    Where certificates and contracts are filed, and who says yes to what.

  7. Messages

    The emails and WhatsApp groups that carry all of it between people.

Kept and connected

  • A stock or ERP system that already holds the counts the business trusts.
  • The staff clock, when it already records each clock-in the floor makes.
  • The accounting package, because the books and the bookkeeper rely on it.
  • The WhatsApp line and the inbox your customers already write to.

Rebuilt inside the Foundation

  • Jobs booked in a WhatsApp group, as one calendar the office and floor share.
  • Hours on paper, entered once on the floor and checked before payroll.
  • Sign-offs given in passing, asked for in the system with who said yes.
  • The Monday spreadsheet, as a report that fills in while the week happens.

Customers keep writing on the WhatsApp line, and the bookings they make there land on one calendar. These are examples: the map of your business settles which is which, and the written scope names both.

Five kinds of system, read from one place.

The Foundation connects to the systems your business runs: the day's operations, your people, money, files and messages. What already works stays where it is.

  1. Operations

    Puts job cards, bookings, stock, orders and customers in one place the office and the floor both read.

    Connects to
    • Jobs and bookings
    • Stock and orders
    • CRM
  2. People

    Reads clock-ins from the staff clock and gathers the hours your payroll run needs.

    Connects to
    • Staff attendance
    • Payroll
  3. Accounting and ERP

    Reads invoices, payments and customers from the package your bookkeeper already uses.

    Connects to
    • Xero
    • Sage
    • SAP Business One
    • Syspro
  4. Files

    Reads documents and spreadsheets into the record, so the Monday report stops being rebuilt by hand.

    Connects to
    • Documents
    • Spreadsheets
  5. Messages

    Attaches email and WhatsApp threads to the customer and the job they belong to.

    Connects to
    • Email
    • WhatsApp

NORION is independent and is not affiliated with or endorsed by the makers of these systems. Product names belong to their owners.

It reads, and writes back where the system allows.

A connection joins the Foundation to one system you keep, so an item, a count or an order exists once, whichever screen your team opens.

  • Keeps in step

    When something changes in a system you run, the Foundation reads the change, so both sides show the same figure.

  • Waits for your yes

    Anything that moves money waits for your yes before it is written back, and the approval stays on record.

Every system feeds one record.

The Foundation keeps one record across every system it connects to. Reports, approvals and dashboards draw from that record, so the Monday numbers come from the same place as the invoice.

Illustrative screen. Not client data.

The agents read the same figures you do.

See the Workforce

Your proposal names every system in scope.

A quoted scope in writing: it names each system we keep and connect, the work we rebuild inside the Foundation, a price and a date, before anything is built.

  • Mapped on site first

    We walk the operation and map how it runs, and every system in it, before we write the scope.

  • One figure, in writing

    We quote one figure for your business, in writing, after we have seen how the operation runs.

What owners ask before we connect anything.

These answers cover the systems you keep, the WhatsApp line, messy data and systems not on our list, before anything is connected. If your question is not here, bring it to the first call.

  1. Keep them. We map how the business runs before we quote, and anything that already does its job stays and connects to the Foundation: the stock system, the staff clock, the accounting package, the WhatsApp line. What changes is the work between them: the retyping stops, and the Monday spreadsheet becomes a report that fills in as the week happens.

  2. No. Your team and your customers keep the WhatsApp line they use today. The Foundation connects to it and attaches the threads to the customer and the job they belong to, so the detail sits on the record instead of in one person's phone.

  3. It will be, and the system will show it. We map what each source holds before we connect it, so a customer saved twice under two spellings becomes one customer in the Foundation. Better to find the gaps at the start than at month-end.

  4. Name it on the first call. We look at what it holds before we quote, and your proposal names every system we will connect. If we cannot connect one, the proposal says so plainly, in writing, before any work starts.

  5. No. NORION is an independent company and is not affiliated with or endorsed by Xero, Sage or any other maker named on this page.

Bring us the job nobody has time for.

A call, thirty minutes, no deck. Then a written note on what we would build first, and a quoted scope, or an honest reason not to bother.